We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Goods received, as well as in the description, capacity to check there is nothing but the effect of current checked yusb dr-2.4A gives no loss of voltage, product good. charge the phone well, he is charged for H. poyuzat, then added a review.
Sootvetstvukt description
All the rules, taking the third, though price tag has grown from 1300 to 2100 (((
All super. Shipping for 3 weeks, right in the apartment by courier.
Shipping to Латвий last month. All works.
A second, quality on top. shipping courier, even brought, where necessary, and the wrong address! Great store and product quality too. Recommend!!!
The Fourth time ordering powerbank this manufacturer and have never regretted. Everything is fine, the capacity of an application. To arrive in 30 days. Packed in original box. Seller recommend.
Kursk region. For six days. Went to the post office. Well packed, it works, recommend.
Parcel received all super.
Shipping with a bang. Seller otpisalsya, took the order, for it would put another star, but most of them are not! Courier call in advance for the day. Delivery I requested that called for half an hour before подъедет. Packed just fine. when was charged to 62%, you can see the photo. will order more from this store and recommend too! Little did not calculate the dimensions, krupnovat, but it is not a bad thing!
Thank You very much to the organizers as usual is great and fast delivery
Is not checked by the number of battery, but all is very great. Packed very well.
Great Power Bank. A second time. The real Capacity, of course, taking into account all calculations. Ordered 11.11. Stock in Russia, on almost 23. 11.Был charged in 65%. Highly recommend product and store.
Super power bank, very fast
good
Received less than a week! When receiving was charged at 70 per cent.