We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
very,very good,working perfect, recommended.
All ok
All OK
Thank you so much! A baby sound super!
Volgograd for holiday season came in 12 days. The Sound Is very good for this size. Come with a small body damage. See how to react to the store.
The best thing I 've purchased here. Genuine top!
A good speaker, beautiful, loud speaker, the sound is clear; charge hold, enough for a couple of days; tracks up to the point, come quickly to Bashkiria; radio not caught in my area, with flash memory card and work, with the phone Samsung and tablet Пристижио Bluetooth befriended; special thanks for packing; In general, happy
Quality sound,
Great column, loud. Packed well, reliable. Shipping to SF three weeks. Seller recommend. Very satisfied. Thank you very much.
Thanks for your column! A great thing! Happy elephant)
It's very fast, well packed, it works, second column a friend as a gift, store recommend
Excellent speakers for your money, good store, no conflicts were not, delivers up to Moscow fairly quickly. The product is high quality, battery keeps well, sound normal, but high quality. Unfortunately, when transporting injured body speakers, there is a small dent, but the electronics it does not act.
Thank you very much! Order came quickly, packaging very strong, store stiff upper lip. Is working properly!
It arrived very quickly. (13 days) This is very good! Thank you.
Cool speaker, delivery fast. Recommend to buy.
All stated-it works… sound-standards. volume-standards. radio is certainly not so hot recommend!
Gave his son in the New Year. It is very. Quality is excellent, the sound is very good. Son happy!