We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Order 2 pcs. Work well but the 1 connecting cable charging no front plastic cover with cable. Believe this барком, but did not argue seal Super Glue and voila!
Smart power bank, as well as all the vinsic. Forward and brought very quickly. Seller recommend.
Good packaging, came during the operation Excellent Thanks
IPhone 5S rented with charge. Use active phone. A jar 5 day put can't
Veri GUD)
Three weeks shipping from Moscow moskvu (((worse still never was. One express service 007ех gave another ксэ cse.ru. No one has explained, where the package. Seller offered to learn everything yourself. My requests this office никанора answer replies. The Bank A, however his own socket is not charging. A week later fell off the cover. Other, look for yes обрящите, and not repeat my mistake-have многодешевлеилучше. Thank You Very Much!
Second time ordered this model, because for the first time was very pleased with the quality and живучестью battery. However, this time I so hurry take it away from the point of shipment, that did not bother to look inside and filled in the act, which have, that have no complaints. In fact, roasted smell, when I saw paper strapping boxes. Inside lacked bag and wire. Communication with the store did not resolve the problem, because They believe that problem in the transport company. Claims against them, in principle, no. Generally happy with, but was osadochek, next time will doskanalno look upon receipt.
Ordered, in 30 min knocked on the door, gave up
All together it's up and running.
As always on top. Mega fast. 3 days moskovskaya oblast. Third take the gift. Its more than a year. Great flight. Capacity stated, TESTED!!! The Only Thing that price is jumped. Advise and firm, and the store. His taking 1600 a penny. Without the charger. Second set charging 2100 in my opinion was. But now 2830. But not regret. Very high quality product and proven.
Come on time. Packed well. Without damage. Works. Do not cover the size.
Item received in good working condition. Recommended store
מצויין. Based on old technology so power charging him good lot more מהדגם new. Recommend מאד. Shipping was slightly slow but I סולח.
All super